• Orders are processed within 1–3 business days

• Orders placed on weekends/holidays are processed the next business day

• Within India: 3–7 business days

• International: 7–15 business days (if applicable)

Delivery times may vary based on location and courier services.

• Calculated at checkout based on location

• Free shipping may be offered during promotions

Once shipped, you will receive a tracking ID via email/SMS.

We are not responsible for delays caused by:

• Courier partners

• Weather or natural disruptions

• Incorrect shipping details provided by the customer

You may request a return if:

• The item is unused and in original packaging

• The return is initiated within 7 of delivery

• Customized or personalized products

• Items damaged due to misuse

• Clearance or final sale items

• Exchanges are allowed for size or manufacturing defects

• Subject to product availability

• Refunds are processed after product inspection

• Approved refunds will be credited within 5–10 business days

• Shipping charges are non-refundable (unless product is defective)

• If you receive a damaged or incorrect item:

• Contact us within 48 hours of delivery

• Provide photos/videos for verification

Customers may be responsible for return shipping costs unless the issue is from our end

connect@cleftomaniac.com